MelbourneUtilityLocator

Terms of Service

1. Service Description

MelbourneUtilityLocator provides underground utility locating, infrastructure analysis, and site survey services for project planning and excavation safety. Our reports include GPS coordinates, depth estimates, and risk assessments based on non-invasive detection methods.

2. User Responsibilities

Clients must provide accurate property boundaries, access to the site, and any existing utility records. Marking flags and paint are temporary; clients should preserve markings until excavation is complete. MelbourneUtilityLocator is not liable for utilities not detectable by standard electromagnetic or ground-penetrating radar methods.

3. Limitations of Liability

Our services are performed with professional care, but no detection method guarantees 100% accuracy. MelbourneUtilityLocator shall not be held liable for damages resulting from unmarked or misidentified utilities, including but not limited to gas lines, water mains, electrical conduits, or telecommunications cables. Liability is limited to the total fee paid for the specific service.

4. Payment and Cancellation

Payment is due upon completion of the service unless otherwise agreed in writing. Cancellations made less than 24 hours before the scheduled appointment may incur a fee. Refunds are not issued after the service has been performed.

5. Termination of Use

MelbourneUtilityLocator reserves the right to refuse or terminate service to any client for non-payment, unsafe site conditions, or violation of these terms. Clients may terminate service agreements with 14 days written notice.

6. Changes to Terms

These terms may be updated at any time. Continued use of our services after changes constitutes acceptance of the revised terms. Clients will be notified of material changes via email or website notice.

7. Contact for Legal Inquiries

For questions regarding these terms, contact us at:

1718 Pule Circle
Phone: 0562217724
Email: info@melbourneutilitylocator.com

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